Publisher's Synopsis
This unique text takes a practical, clinical approach to communication - introducting nurses and nursing students to effective interaction with clients, their families, and health care team members. It begins with an overview chapter on the general principles of communication theory. The remaining chapters address how the nurse communicates with students and instructors, peers, physicians, culturally diverse people, pediatric and elderly patients, grieving families, distressed people, critically ill patients, and patients in the home. The tone is friendly and conversational - using cartoons, case studies, exercises, and other pedagogical features to convey points.
