Publisher's Synopsis
A roadmap for delivering measurable business results by systematically improving the performance of those in roles most important to customers and shareholders.It is often said that the only true source of sustained competitive advantage is people. But what does that mean and how can this be measured and managed? How many organizations know whether their human capital outperforms their competitors, or even whether it improves year-over-year? And what is the strategy for continually improving that performance?Proposing a radical shift in the way organizations measure and manage their people, The New Human Capital Strategy asserts that competitive advantage is a function of four areas of strength:effective executive teamsleaders who deliver resultsoutperforming competitors in key positionsworkforce performanceUsing examples, research, and metrics, this essential guide provides you with a system for ensuring that your people are more valuable this year than the last.
