Publisher's Synopsis
Thoroughly revised, this comprehensive 7th Edition covers everything the medical assistant needs to know in order to effectively carry out all duties in his or her profession. It is the book of choice as a reference and a review text for learning the skills and knowledge needed in the administrative duties as well as the clinical duties of a medical assistant and in preparation for the certification examination. In this new edition, the DACUM analysis is carefully followed to provide realistic learning. The text has been rewritten in first person format to give the reader the opportunity to be a part of each learning experience.