Publisher's Synopsis
Written by industry insiders and endorsed by the Network Management Forum, this guide provides a complete plan of action for achieving service management excellence and increased profitability.
The Lean Communications Provider Surviving the Shakeout Through Service Management Exellence
Book (01 Jul 1996)
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Includes delivery to the United States
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Book information
| ISBN: | 9780070703063 |
| Publisher: | McGraw-Hill |
| Imprint: | McGraw-Hill |
| Pub date: | 01 Jul 1996 |
| DEWEY: | 384.068 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 252 |
| Weight: | -1g |
| Height: | 241mm |
| Width: | 165mm |
| Spine width: | 19mm |
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