Publisher's Synopsis
This innovative book is a 'must read' for every aspiring and practising counsellor. It fills a gap in the counselling market, showing how language can be used to most effectively counsel people online, especially when visual feedback is not possible. It also shows how information obtained from visual feedback can be obtained from clients' written or spoken language. Consequently, online counsellors with the best language use and understanding will achieve the most successful working alliances and counselling outcomes.
