Publisher's Synopsis
In the 21st Century, Smart Technologies are introduced to various stakeholders in Society, namely users, businesses and education, to improve performance, productivity, and to increase satisfaction. Smart Technology has changed stakeholders understanding and perspective towards performing business, collaboration cooperation, communication and connection. Stakeholders are using smart technology for information access, education, entertainment, marketing, political, online shopping, and health information. Adopting these smart technologies in such sectors poses a huge challenge in training and implementation. Nonetheless, using such technologies will improve several areas performance and productivity; reduce costs, improve sustainability, increase users' satisfaction, retention, and loyalty in the long run. However, new threats will be introduced for example, security, privacy, legal conflicts and risky reputation, if it is used inappropriately. This volume aims to investigate and assess some of the effects and influences of smart technologies on users and society in general.
