Publisher's Synopsis
WARNING: Reading this book will make you put your customers second, and that's a good thing! In today's business world, your staff is your Number one resource. When properly managed and motivated, they provide amazing shopping experiences for your customers. And this gives you an edge on the competition. Can you think of a better reason to improve the way you administer your people assets? Within the pages of this book, human resources management guru John R. Farr shares his best practices of people management. From finding and hiring excellent employees to retaining and motivating them, it's all here in John's straightforward and effective style crafted from 47 years of managing experience. Whether you operate a large company or a mom-and-pop shop, you'll find this information well worth your investment. Better still is the return on investment you'll get from having highly motivated employees creating very satisfied customers!
