Publisher's Synopsis
Rick Durham and Lisa Hornaday each have over twenty-five years of experience facilitating teams. They are students and teachers of leadership, teamwork, and what makes organizations tick. This book explores their favorite facilitation tips, tactics, and strategies. - Can you become a skilled facilitator? - Can teams become creative problem-solvers? - How can we reduce team conflicts? - Why are successful team meetings important? - How can you help a team create a meaningful vision and mission statement? - How do you write recommendations for improvement? - Why are performance measures important? - How do we improve our processes? - What tools help us identify problems? ..". much like my Joy of Cooking cookbook has become my go-to book in the kitchen; The Facilitator's Guide will be my go-to book when leading a business process improvement initiative." - LINDA J. BLESSING, PhD President, Linda J. Blessing PhD Executive Director Emeritus, Arizona Board of Regents ..". a practical and wise how to book to help professionals to improve their organizations using well-proven tricks of the trade ... it will allow the reader insight that takes years to gain." - CARLA CARTER President, Carla Carter & Associates NEVER WALK AWAY FROM ANOTHER SENSITIVE, DIFFICULT, OR IMPORTANT ISSUE!
