Publisher's Synopsis
Today's frontline leaders need actionable tools that they can use to quickly and effectively manage complex situations. Employee and stakeholder engagement are at the core of supervisory excellence and The Engagement Matrix is the tool you need to lead.
The ability to address behavioral and performance situations quickly and accurately is crucial to today's project manager, as human resource issues can quickly cripple a project and absolutely freeze forward progress. The Engagement Matrix is a tool that will help leaders quickly and accurately assess and proactively manage employee behavior. Created by Leadership Techniques, LLC, the tool provides a quick decision-making reference for lower-level managers and a handy desk reference for seasoned professionals. In our busy day-to-day work lives, it's important to be able to quickly and reliably assess the impediments to progress that our employees and team members encounter. Uniquely cross-qualified in Human Resources and Project Management and with a wealth of managerial and executive leadership experience, Lisa and Dave have written this book as an aid to help you quickly find the right path to problem resolution and guide your teams to success! In The Engagement Matrix the authors have combined basic human resources principals with a process that we can easily and quickly use to assess current behavior and performance to compare with the desired results and manage, rather than react to, the gap between desired performance and actual results, and lead your team to continual improvement and success!
