Publisher's Synopsis
We would like to acknowledge the helpful comments and suggestions of the following: Susanne C. Adams, The Mediation Group, Inc.; Richard Evarts, Settlement Consultants International; W. Rodney Fowler, University of Tennessee at Chattanooga; James R. Mahalik, Boston College; Mary Finn Maples, University of Nevada; Peter E. Maynard, University of Rhode Island; Patricia McCarthy, University of Minnesota; Michael J. McMains, San Antonio Police Department, ret.; Jane R. Rosen-Grandon, Rosen Grandon As¬sociates, Inc.; Edward S. Rosenbluh, The American Academy of Crisis Interveners; Justin P. Brumit, Tarrant County College; Tyler Godoff, Yale University; Daniel Rudofossi, NYPD ret., St. John University; Melanie Grimes, Texas Mediator Credentialing Association; John Allen Chalk, Whitaker-Chalk, Attorneys at Law; and John Palmer, Texas Mediator Credentialing Association. Finally, our thanks to Claire Verduin, without whom this book would not have been possible. Special thanks from the authors to Suzanne Nardecchia Raif, our Amanuensis and "right arm.".