Publisher's Synopsis
Full colour throughout. This is a collection of real life stories that I tell in my workshops as a communication coach. Each story demonstrates either an external behavior or an internal mindset which I teach to help people become more effective and productive in their personal and professional relationships. My hope is that you'll be able to appreciate their humor and humanity while extracting the gems and applying them to your everyday interactions to achieve better results, experience fewer hassles and have more satisfying relationships.
