Publisher's Synopsis
The Effective Public Manager
Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of?the groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on?helping real–world managers and managers–to–be meet the demands of their jobs head–on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.
The new edition
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Includes updated case studies and lessons drawn from recent major public sector events
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Addresses the trend toward multi–sectoral public service delivery and the resulting operational challenges
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Discusses innovation and cross–sector collaboration
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Contains new reflections on accountability, transparency, and crisis communication
Praise for The Fourth Edition of The Effective Public Manager
"This updated edition of a wellknown and highly respected compendium of public management knowledge and wisdom describes the new tools required to meet the new challenges of the rapidly evolving twenty–first century."
Mario M. Cuomo, three–term governor of New York State
