Publisher's Synopsis
Organizations that fail to identify and eliminate fraud are losing hundreds of thousands of dollars-and many don't even know it!
Many claims professionals don't have the time or resources to spot the red flags that indicate a fraudulent workers' compensation claim, and even if they stumble upon one by chance, they fail to conduct a comprehensive investigation.
Mario S. Pecoraro, CEO of Alliance Worldwide Investigative Group, provides proactive strategies that will save you resources, money, and time investigating claims. The twenty best practices he explores will help you:
- hire the type of employee who won't file a claim in the first place;
- engage in preventative maintenance throughout the life of a claim; - determine who should conduct an investigation when a claim is filed;
- carry out the investigative process using a variety of tools.
Filled with case studies demonstrating where investigations went wrong (and where they went right), you'll be equipped to apply best practices and avoid common mistakes. Start saving money, and get the right team in place with The Claim Game.
