Publisher's Synopsis
Have you ever been ignored, brushed off, silenced, demeaned, or humiliated? These painful experiences trigger our self-censoring instinct and neutralize performance. Timothy R. Clark puts forward a theory of human interaction to address patterns of fear and social friction. He argues that leaders can transform their teams and organizations into sanctuaries of inclusion and incubators of innovation if individuals feel (1) included, (2) safe to learn, (3) safe to contribute, and (4) safe to challenge the status quo.