Publisher's Synopsis
Empathy is in short supply these days - and it's hurting us. From the rise in workplace bullying to increased anxiety and depression, a lack of empathy for one another is wearing away at the gears of society, grinding us down to the nubs. The very technology that is supposed to keep us connected is actually driving us apart, with face-to-face interactions on the decline, and news filtered through an echo chamber that shelters us from other points of view. But all is not lost. Just as physical workouts strengthen your body, there are ways to build up your empathy as well. Rob Volpe draws on his years conducting thousands of in-home interviews with everyday people to illustrate the 5 steps to empathy - the actions you can take to build a strong and reflexive empathy muscle.
