Publisher's Synopsis
An organisation's ability to provide excellent customer service is highly dependent on its employees' telephone skills. This book is helpful for anyone who represents an organisation on the telephone.
Book (01 Apr 1997)
Not available for sale
Includes delivery to the United States
Out of stock
An organisation's ability to provide excellent customer service is highly dependent on its employees' telephone skills. This book is helpful for anyone who represents an organisation on the telephone.
ISBN: | 9781560523017 |
Publisher: | Crisp Publications |
Imprint: | Crisp Publications |
Pub date: | 01 Apr 1997 |
DEWEY: | 651.73 |
DEWEY edition: | 20 |
Number of pages: | 106 |
Weight: | -1g |