Publisher's Synopsis
This is a complete analysis of on-line teamwork, from definition to implementation, and its impact on organizational structure of the 1990's. The book describes the benefits and pitfalls of connecting workgroups electronically to transcend space and time barriers. It shows how the computer on every worker's desk is a critical link to internal and widely dispersed outside organizations and teams. The authors clarify concepts of groupware, distributed organizations, and collaborative groupwork and provide strategies for planning and implementing workgroup infrastructures illustrating how these techniques result in: greater workgroup productivity and competitive advantage; reduced planning time and effort; stronger return on investment; and lessening of the learning curve.;Case studies show how to avoid expensive mistakes, gain corporate commitment for groupware, and evaluate human issues raised by electronic work groups.;This book should be of interest to systems managers.