Publisher's Synopsis
Bullying and harassment are increasingly recognized as major problems in the workplace. This training manual - previously published by Learning Curve Publishing, and now in a revised and updated version - offers materials to support learning about the prevention of bullying and harassment, how to respond when they do occur, and how to deal with the aftermath. The book is suitable for the training of both managers and front-line staff. It will help raise awareness and understanding; support committed individuals and organizations to pursue a safe, harassment-free working environment; and convince others of the benefits of tackling bullying and harassment, as well as the problems that these raise. The twelve chapters can be delivered as a complete program, can be prioritized to meet specific circumstances, and can be customized to meet individuals' requirements. Clearly written by an expert in the field, this manual will help to lay the foundations for understanding the complexities involved. It assists organizations to ensure they understand the value of promoting dignity at work and are well equipped to do so. It is an essential resource for people committed to making the workplace a humane and dignified setting, free from bullying, harassment, and victimization.