Supervision in the Hospitality Industry

Supervision in the Hospitality Industry

7th Edition

Hardback (14 Feb 2012)

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Publisher's Synopsis

Human resources are led, not managed. This seventh edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.

Book information

ISBN: 9781118071786
Publisher: Wiley
Imprint: John Wiley & Sons, Inc.
Pub date:
Edition: 7th Edition
DEWEY: 647.2
DEWEY edition: 23
Number of pages: 506
Weight: 1072g
Height: 241mm
Width: 194mm
Spine width: 31mm