Summit

Summit Reach Your Peak and Elevate Your Customers' Experience

First edition

Hardback (01 Jan 2014)

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Publisher's Synopsis

Risk management expert and entrepreneur Scott Addis looks at your progression upwardfrom developing skills to cultivating business relationships to earning customer loyaltyas an ascent to a mountaintop. He takes you through four elevation levelspreparation for the climb, setting up base camp, assaulting the summit, and the final ascentas he covers identifying your Unique Ability®, emotional intelligence, presenting yourself to others, nurturing creativity and innovation, building relationships, and winning customer trust. Scott an Inc. magazine "Entrepreneur of the Year" finalist and one of the "25 Most Innovative Insurance Brokers in America"believes that as a professional in today's workforce you are eager to reach your personal summit, and he gives you a clear path to get there. In his well-paced guide for novices and masters alike, he judiciously balances anecdotes with prudent advice and calls-to-action. The latter take the form of questions to address, steps to take, strategies to pursue, and attributes to cultivate along your path to the top.

Book information

ISBN: 9781626340411
Publisher: Greenleaf Book Group
Imprint: Greenleaf Book Group Press
Pub date:
Edition: First edition
DEWEY: 650.1
DEWEY edition: 23
Language: English
Number of pages: x, 181
Weight: 322g
Height: 219mm
Width: 150mm
Spine width: 19mm