Publisher's Synopsis
H?v? ??u ?v?r tr??d ?nd f??l?d to convince ??ur ??rtn?r to g? to a new restaurant, a ??r ??l??m?n t? g?v? ??u a better deal, or a potential ?l??nt t? sign ?n t? ??ur business ??t?h? M??t of u? f??l to convince ?th?r? ?n a f??rl? regular b????. No m?tt?r h?w h?rd w? try, ?ur ?l??? fall on deaf ??r?. Th?t'? b???u?? w? aren't n?g?t??t?ng r?ght. And th?t'? exactly wh?r? these bl?nk? ??m? ?n. Y?u'll find ?ut th? secrets ?f ?u?????ful negotiation fr?m n?n? other th?n Chriss V???, ?n?? th? FBI'? number ?n? ?nt?rn?t??n?l k?dn????ng negotiator. You will ?l?? l??rn: wh??h ?m?t??n?l characteristic is your strongest w????n; wh?t kind ?f voice to use wh?n n?g?t??t?ng; ?nd how l?b?l?ng ??n ??v? l?v??.
