Publisher's Synopsis
Negotiating skills play a crucial role in a manager's relationship with customers, suppliers and colleagues, yet many managers dread negotiating. This course outlines the factors which contribute to constructive and successful negotiating. This cassette reinforces the message of the book, illustrating it with numerous examples of the right and wrong ways to negotiate successfully. The points covered are: researching your objectives, evaluating your opponents, making proposals, and closing and confirming. The cassette may be purchased with the book as part of an audio pack.
