Publisher's Synopsis
The Technology in Action Student CDs contain the rich companion media:
· Active Helpdesk Calls - These highly interactive, engaging, almost game-like media place the student in the role of a helpdesk staffer answering computer technology questions from callers.
· A virtual supervisor provides support to the student throughout calls
· Assessment questions after each call provide instructors with a tool to gauge and track students' progress
· Sound Bytes - Brief multimedia lessons covering some of the more complex topics in computing using audio and video
· Sound Byte Labs - Short assignments/quizzes that accompany each Sound Byte that can be used for assessment purposes
· Sound Byte Podcasts - each Sound Byte is also available as a Podcast
