Publisher's Synopsis
Terms like "usability" and "interface design" have become buzzwords of the software industry. But what does this focus on user-centred design actually entail? Which remedies are available to us to solve usability problems with software? These are the kind of questions asked and answered in this book in the course of talks conducted by the author with software professionals. The issue of usability goes far beyond merely designing an appropriate user interface and involves not only organized and strategic considerations, but also our overall approach to technology and society.