Paperback (08 Oct 2019)
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Learn how to make your customers happy and improve your business! The six key steps give you all the tools you need to give your customers the satisfaction they require and also highlights best and worst practice by focusing on specific companies. Instructive and helpful, learn from your mistakes and put into practice long term measures to benefit your business.
We're new - but we've been around for a while! For nearly twelve years DFB has been run as an imprint - first as part of Scholastic, then of Random House. Now we've set up as an independent business - joining our separate but sister company, which publishes the new children's comic The Phoenix, to form a DFB Storyhouse. Exciting times!
| ISBN: | 9781788451659 |
| Publisher: | David Fickling Books |
| Imprint: | Stour Publishing |
| Pub date: | 08 Oct 2019 |
| DEWEY: | 658.812 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | 140 |
| Weight: | 128g |
| Height: | 130mm |
| Width: | 178mm |
| Spine width: | 11mm |
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