Publisher's Synopsis
In the era of 21st Century the growing expectation of customers and products intricacy has forced enterprises to discover new solutions and better substitutes to improve the quality of their products. Lean and Six Sigma methodology delivers the best solutions to many problems and can be used as an accelerator in industry, business and even health care sectors. Because of its flexible nature, the Lean and Six Sigma methodology was swiftly adopted by many renowned and even small corporations. Lean Six Sigma is a business improvement methodology that aims to maximize shareholders' value by improving quality, speed, customer satisfaction, and costs. It achieves this by merging tools and principles from both Lean and Six Sigma. It has been widely adopted widely in manufacturing and service industries, and its success in some famous organizations (e.g. GE and Motorola) has created a copycat phenomenon, with many organizations across the world willing to replicate the success. Lean is a process-improvement methodology, used to deliver products and services better, faster, and at a lower cost. Six Sigma is a data-driven process improvement methodology used to achieve stable and predictable process results, reducing process variation and defects. While both Lean and Six Sigma have been used for many years, they were not integrated until the late 1990s and early 2000s. Today, Lean Six Sigma is recognized as a business strategy and methodology that increases process performance resulting in enhanced customer satisfaction and improved bottom line results. Lean Six Sigma uses tools from both toolboxes, in order to get the best from the two methodologies, increasing speed while also increasing accuracy. Six Sigma Projects in Business, Industry and Health Sectors delivers the essential guidance for selecting, performing and evaluating various procedures of Lean and Six Sigma. In the book you will find personal experiences in the field of Lean and Six Sigma projects in business, industry and health sectors. The widespread acceptance of Six Sigma as a systematic program of process control, planning, and improvement has led to the creation of many databases describing the performance of individual projects, timing, and the techniques used. These databases provide resources for the analysis of quality management practices. The concepts of 'Lean' or 'Six Sigma' thinking have shown great promise in industry, because they seek to reduce variations in inputs (e.g., in quality of raw materials or steps in manufacturing processes), which increases efficiency and reduces costs. Although attempts have been made to apply these concepts to healthcare. Therefore, these ideas may need considerable adaptation for the healthcare setting.