Services Marketing

Services Marketing People, Technology, Strategy

7th Edition, Global Edition

Paperback (18 Mar 2010)

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Publisher's Synopsis

The fundamentals of services marketing presented in a strategic marketing framework.

Organized around a strategic marketing framework Services Marketing guides readers into the consumer and competitive environments in services marketing.

The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

Book information

ISBN: 9780136118749
Publisher: Pearson Education
Imprint: Pearson Education
Pub date:
Edition: 7th Edition, Global Edition
DEWEY: 658.8
DEWEY edition: 22
Number of pages: 648
Weight: 1178g
Height: 277mm
Width: 215mm
Spine width: 22mm