4th Edition
Paperback (01 May 2012)
Not available for sale
Includes delivery to the United States
Out of stock
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
| ISBN: | 9780273740483 |
| Publisher: | Pearson Education UK |
| Imprint: | Finacial Times/Prentice Hall |
| Pub date: | 01 May 2012 |
| Edition: | 4th Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | 462 |
| Weight: | 876g |
| Height: | 263mm |
| Width: | 193mm |
| Spine width: | 10mm |
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