Publisher's Synopsis
Discusses the ways in which companies in the service sector differ from the competitors in customer relations, providing their services, management, and personnel.
Service Breakthroughs Changing the Rules of the Game
Book (17 Sep 1990)
Not available for sale
Includes delivery to the United States
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Book information
| ISBN: | 9780029146750 |
| Publisher: | Free Press |
| Imprint: | Free Press |
| Pub date: | 17 Sep 1990 |
| DEWEY: | 658.812 |
| DEWEY edition: | 20 |
| Number of pages: | 306 |
| Weight: | 621g |
| Height: | 242mm |
| Width: | 163mm |
| Spine width: | 27mm |
