Publisher's Synopsis
For managers and rank-and-file employees alike, this handbook contains tips and case studies to help you further your career as you improve customer service.
Paperback (25 Aug 2009)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 7 days
For managers and rank-and-file employees alike, this handbook contains tips and case studies to help you further your career as you improve customer service.
ISBN: | 9781426910296 |
Publisher: | Author Solutions Inc |
Imprint: | Trafford Publishing |
Pub date: | 25 Aug 2009 |
DEWEY: | 658.81 |
Language: | English |
Number of pages: | 56 |
Weight: | 83g |
Height: | 140mm |
Width: | 216mm |
Spine width: | 2mm |