Publisher's Synopsis
Reengineering is a practice that is currently taking place in the business community. After a decade of restructuring and down-sizing, of cutting costs and capacity, managers need to rethink boldly to yield the dramatic improvements that companies need in order to compete successfully in a changing world. This book suggests how this can be achieved.;Michael Hammer, named one of the top four management "gurus" by "Business Week", is a corporate speaker and a former professor at MIT. James Champy, chairman and CEO of SCS Index, is a leading authority and consultant on business process change.
