1st Edition
Hardback (01 Jan 1996)
Includes delivery to the United States
10+ copies available online - Usually dispatched within 72 hours
Read this book and turn your customers into raving, spAnding fans!
The startling new tips and innovative techniques presented in Raving Fans can help anyone create a revolution in any work–place. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. This brilliantly simple and charming story teaches you how to define a vision and learn what a customer really wants in order to achieve miraculous bottom–line results.
| ISBN: | 9780688123161 |
| Publisher: | Morrow |
| Imprint: | Morrow |
| Pub date: | 01 Jan 1996 |
| Edition: | 1st Edition |
| DEWEY: | 658.812 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 137 |
| Weight: | 262g |
| Height: | 219mm |
| Width: | 148mm |
| Spine width: | 20mm |
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