Publisher's Synopsis
Your Employees...are they secretly trying to tell you: "QUIT TELLING ME WHAT TO DO!" Executive coach and keynote speaker Patricia Tedesco, who works with companies like AAA, Lockheed Martin, PricewaterhouseCoopers and the Doubletree Hotels, offers a passionate and common-sense approach to management that will help you: - Create a high-performance team of employees, focused on higher productivity and improving the bottom line. - Eliminate unhealthy ego-driven conflict and politics from your workplace. - Avoid being the overbearing boss that employees secretly ignore. - Effectively create a motivational environment by learning to understand and respect each team member's distinct work-style. - Build the high-trust relationships with your employees that result in great customer service and higher productivity.
