Publisher's Synopsis
In the corporate setting, one of the strongest pillars of support and facilitators of quality leadership performance, higher corporate productivity and progressive vision actualization is Effective Administration. Without the structural support, operational running system and well trained and mobilized workforce provided by effective administration in an organization, the corporate vision, mission, investments, potentials, opportunities and efforts of her leadership may end up frustrated.
Effective administration sponsors these 8 corporate destiny facilitators: -- Quality societal/ market penetration capacity.
- Effective service delivery/ quality customer satisfaction capacity.
- High membership/ customers' attraction and retention capacity.
- Quality corporate leadership/ organization brand development capacity.
- Quality corporate destiny determining structures/ systems dev. capacity.
- Quality investors, partners and stakeholders reassurance capacity.
- High productivity organization manpower operation capacity.
- High productivity corporate growth attraction/ retention capacity.
Frontline leaders of public and private organizations with a vision for building sustainable quality growth commanding organizations that take territories want answers to the following questions that will give them competitive advantage: -
- How do we establish effective administration in our establishment?
- How do we develop the administration capacity of key officers?
- How do we ensure transparency/ accountability in our management process?
- How do we sustain effective service delivery in our operation?
- How do we develop effective administrative at various levels of co-ordination?
- How do we create effective finance, account and admin. reporting system?
- How do we effect needed administrative changes without promoting crisis?
In the twelve sections containing eighteen modules in this unique handbook you will find real answers to these crucial questions above and a lot more. You cannot finish reading this handbook with an open mind willing to learn and take steps and remain the same. No!