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Putting Service Into Library Staff Training

Putting Service Into Library Staff Training A Patron-Centered Guide - LAMA Occasional Papers Series

Paperback (31 Mar 1994)

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Publisher's Synopsis

This guide should help library managers at all levels help their staff in caring for library patrons. The work offers suggestions on attracting, hiring, training, supervising and evaluating staff who combine proficiency in their specific jobs with sensitivity to patron needs.

Book information

ISBN: 9780838934371
Publisher: American Library Association
Imprint: American Library Association
Pub date:
DEWEY: 023.80973
DEWEY edition: 20
Language: English
Number of pages: 72
Weight: 86g
Height: 230mm
Width: 141mm
Spine width: 5mm