Publisher's Synopsis
This easy-to-follow, assessment-ready short guide to SHC31 Promote Communication in Health and Social Care settings provides learners with the information, guidance and support needed to pass this important mandatory unit of the level 3 Diploma in Health and Social Care award. The step-by-step, case study based style and the structured assessment activities will help learners to successfully apply their knowledge and experience of care work to the requirements of this unit.
