Publisher's Synopsis
This treatment of the aspects of manufacturing and service processes now incorporates a more quantitative and technique-oriented approach. Beginning with plant and service tours, this new edition illustrates the applications of techniques to management problems. It then proceeds to the analysis of existing operations, addressing possible improvements and long-term design aspects of these operations. In this way, students obtain a better appreciation for the use of such techniques as linear programming, PERT, and just-in-time manufacturing, as well as a realistic view of productions/operations management.