Publisher's Synopsis
"Since the emergence of ERP and EAI systems in the early 1990s, the MIS discipline has undergone a slow but persistent change. Whereas the early emphasis of MIS was on the management and use of information systems per se, emerging cross-functional systems began to place the focus on processes that utilize such systems. We believe that existing MIS textbooks, particularly those at the introductory level, do not sufficiently recognize this change in emphasis. Hence, we offer this textbook that provides a strong process orientation"--.