Publisher's Synopsis
Process improvement involves the business practice of identifying, analyzing, and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users.
Process improvement goes with several different names including business process management (BPM), business process improvement (BPI), business process re-engineering, continual improvement process (CIP)
The goal of this book is to help the reader apply the various process improvement and quality management tools
Some key topics covered herein include:
8D problem solving
Advanced Product Quality
Planning (APQP), FMEA, Fault Tree Analysis (FTA), Geometric Dimensioning & Tolerancing (GD&T), Statistical Process Control (SPC), Seven (7) Quality Tools,
Continuous Improvement tools and others.
