Publisher's Synopsis
Process Discipline examines in detail all key process discipline components and shows you how to achieve near-perfect consistency of product through a rigorous, uncompromised focus on process knowledge, standardization, and control of change. From deploying "empowerment" in a control environment to handling the management issues of implementation, Edelson and Bennett provide the guidelines you need to create a successful process discipline system. A case study illustrates the concepts, rationale, and implementing guidelines for process discipline approach to process control.
Contents
Preface
CHAPTER 1: The Goal of Near-Perfect Consistency
CHAPTER 2: Process Discipline Fundamentals: Overview and Documentation
CHAPTER 3: Process Discipline Fundamentals: Training Systems Orientation
CHAPTER 4: Process Discipline Fundamentals: Audits
CHAPTER 5: Process Discipline Fundamentals: Control of Change
CHAPTER 6: Process Discipine Fundamentals: Experimenting on the Manufacturing Process
CHAPTER 7: The Role of Computers and Information Technology
CHAPTER 8: Management Issues
CHAPTER 9: Associated Technology Systems
CHAPTER 10: Cultural Issues
CHAPTER 11: Successful Implementation
GLOSSARY
INDEX
