Publisher's Synopsis
This book demonstrates that ethical treatment of everyone in an organization:
1. Will increase productivity in all the functional activities of the organization as well as its members.
2. Will ensure the growth of the organization as a result of continuous improvements that may have been initiated by management but will be continuously improved by motivated employees.
It achieves this by:
1. The presentation of examples from personal experience and a review of the literature.
2. Providing a list of critical questions for each function whose correct solutions will provide a metric that enables and establishes obtainable goals for improvement.
This book is unique because it requires the decision-maker to examine each potential decision and ask the questions:
1. Do alternative methods exist that will achieve the desired goals, which will minimize the long-term adverse effects on affected employees and the future viability of the organization?
2. When is the appropriate time to implement this decision?
3. What is the best way to implement this decision?
The decision may involve a reduction in force (RIF), a potential change in a vendor or a manufacturing process, the formation of a safety team, and/or the installation or modification of an incentive system. The decisions could be involved in manufacturing, logistics, quality, or healthcare. This work will benefit everyone in leadership positions in all branches of government, manufacturing, logistics, human relations, and healthcare, especially those working with frontline employees, staff, and customers.
