Publisher's Synopsis
Editor Richard K. Brail has brought together the wisest of the field's thinkers, the most inventive of the toolmakers, the most experienced of those working at the interface with real clients, and the most battle-seasoned practicing planners (and many of these individuals occupy more than one of these niches). Together they present a broad view of support systems, in-depth developmental histories of the most important models and tools as told by their creators, and a provocative, in-the-trenches critique of the state of the art.
