Paperback (03 Jun 1998)
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This book aims to help service managers to develop appropriate measures of business performance to support the creation of a sustainable competitive advantage. Persons either practising or studying management in service organisations who are looking to develop effective measurement systems to monitor and control business performance will benefit from this book.
| ISBN: | 9780948036781 |
| Publisher: | Chartered Institute of Management Accountants |
| Imprint: | Chartered Institute of Management Accountants |
| Pub date: | 03 Jun 1998 |
| DEWEY: | 338.4561000941 |
| DEWEY edition: | 21 |
| Number of pages: | 126 |
| Weight: | -1g |
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