Publisher's Synopsis
People Strategies for Trainers provides dozens of tips and strategies for dealing with difficult or challenging participants.
Trainers and educators will learn how to help all learners maximize their potential by understanding societal issues and putting important training theory into practice.
From poor listeners and show-offs, to people with disabilities or those who speak English as a second language, this practical handbook shows trainers how to take control of the learning environment and achieve incredible results for all participants. ]]>
