Publisher's Synopsis
This practical and easy-to-use manual has helped busy pediatric and family practice offices save time and money by handling patient telephone calls promptly and accurately, while improving the quality and value of parent-physician communication. Now completely updated and revised for 2004, Pediatric Telephone Protocols contains more than 100 protocols for common pediatric conditions, plus highlighted triage assessment questions and practical home care advice for each condition. Additional features include a quality improvement checklist, telephone log sheet, over-the-counter medication questions, and more.
