Publisher's Synopsis
Gaining commitment to change can be difficult. By cutting through the jargon and offering practical strategies and techniques, this workbook seeks to help managers both understand the task at hand and rapidly gain commitment to change from their staff. It contains exercises provided to help managers communicate the need for change and counter the negative reactions from staff and discusses: how to avoid misunderstandings; increase co-operation; reduce the stress of change; and reduce the risk of failure.
