Publisher's Synopsis
This is the first-ever handbook to cover outcomes measurement for the human services profession. Readers will benefit from a wide range of expert thinking on outcomes measurement in mental and behavioural health, child and family services, and health. Uncover the conceptual and practical issues in developing clinical outcomes systems, measuring health care outcomes from the patient's point of view, and much more. This text is essential reading for practitioners dealing with managed care requirements, and it is important for preparing new practitioners. Special Features: Implications of continuous quality improvement for social work services; Case studies to provide a real-life perspective; Insights on merging good clinical practice with outcomes research.
