Publisher's Synopsis
Change Management is a crucial process for gaining the competitive advantage that is the goal of many organisations. This 4th edition has been comprehensively revised to fully explain change management from the perspectives of organisational development and organisational transformation. Restructured into 12 chapters under 6 parts, the text opens with an explanation of the environment of change faced by organisations today. It then deals with managing organisational development, being a planned process of change which is often subject to the incursions of organisational transformation, a more dramatic and unpredictable type of change.
