Publisher's Synopsis
This series is designed for sales supervisors who wish to improve their personal effectiveness or who seek the next rung up the career ladder. The activities and checklists are designed to assist users in evaluating their strengths and weaknesses and identifying areas for self-development.;The series' modular format consists of a framework of 10 workpacks which can be used cumulatively to gain a comprehensive coverage of the skills and strategies involved in sales supervision, or separately to compliment training and skills development in specific subject areas. Each workpack is self-contained and relates to a specific NVQ unit.