Publisher's Synopsis
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Moments of Truth
Paperback (29 Mar 2001)
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Book information
| ISBN: | 9780060915803 |
| Publisher: | HarperCollins |
| Imprint: | Harper Business |
| Pub date: | 29 Mar 2001 |
| DEWEY: | 387.7068 |
| DEWEY edition: | 20 |
| Language: | English |
| Number of pages: | 135 |
| Weight: | 128g |
| Height: | 161mm |
| Width: | 200mm |
| Spine width: | 10mm |
